MEDIPASS · Insurance navigator
Your coverage, step by step.
Choose your profile, the situation and your coverage type: the navigator gives you the next steps, the documents to gather and a claim note ready to copy. Clear guidance, before the phone call.
Next steps, not legal adviceDocument checklistCopy-ready claim note
Informational guidance only. Always check your policy terms and conditions, and your insurer's official channels.
What to do next
Next steps adapt to your profile, situation, coverage and timing.
🟢 GREEN
Consultation · Public / statutory · Planned
Next steps
- •Book the appointment with a provider covered by your plan.
- •Check whether prior authorization is needed.
- •Keep the invoice and receipt after the visit.
Documents to gather
- •Detailed invoice with diagnosis
- •Payment receipt
- •Prescription, if any
Typical reimbursement flow
- •Pay or swipe your coverage card, then claim the difference if any.
- •Statutory plans often reimburse a percentage of a reference tariff.
- •Top-up plans cover the remaining part.
This navigator provides informational guidance only. It does not replace your policy terms, a medical opinion or your insurer's official process.
Claim note
Copy a ready-to-send summary for your insurer.
Note preview
Hello, I am insured under your plan and I am contacting you about the following event. Situation: consultation (planned). My coverage: public / statutory. My profile: resident. I can provide: detailed invoice with diagnosis, payment receipt, prescription, if any. Could you confirm the next steps and the reimbursement process? Thank you for your help.